We're here to help with any questions about our services or to schedule your consultation.
Contact PrivaDr to ask about a service, choose the right appointment or arrange a private medical consultation. Please share a brief outline of what you need, your preferred contact method and suitable times. Do not include more sensitive medical information than is necessary in an initial enquiry.
Our clinic address is 8 Harley Street, London W1G 9PF. Standard opening hours shown by PrivaDr are Monday to Friday, 11:00 am to 5:00 pm, with Saturday and Sunday closed. Appointment availability can vary, so please confirm your time before travelling.
WhatsApp is the fastest stated contact method, with a typical response time of 1–30 minutes during active service periods.
+44 7735 606447Call during business hours for appointment and service enquiries. If the team cannot answer immediately, use the form or WhatsApp.
0800 860 0178Email is suitable for non-urgent questions and administrative information. Response time may be longer than WhatsApp.
info@privadr.comHarley Street is in Marylebone in central London and is well served by the Underground, buses, taxis and walking routes from the West End. Plan your journey using current Transport for London information, as engineering work and service changes can affect travel times.
Allow enough time to find the correct building and check in before your appointment. If mobility, step-free access or another adjustment is important, tell the team when booking so the arrangements can be checked in advance.
Central London parking is limited and PrivaDr does not promise an on-site space. Paid public car parks and metered bays may be available in the Marylebone area, subject to restrictions and availability. Check current charges, operating hours and the Congestion Charge before driving.
Tell us which service interests you, whether the enquiry is for you or another person, and when you hope to attend. For a current health concern, a short description is enough for the team to direct the enquiry; the full medical history belongs in the clinical consultation.
If you are enquiring about a health check, mention the package you are considering. Practices asking about prescriber support should outline their setting, practitioner role and intended treatments. International patients can include their London dates and any relevant existing reports.
Prices and inclusions vary by service. The relevant page shows confirmed package prices where available, and the team can clarify the fee before you book.
Choose a private GP consultation for a current health concern, medicine review, certificate request or discussion about referral. A 20-minute quick consultation costs £50 and a 30-minute extended consultation costs £75. The longer option may be more suitable when you have several concerns or a more detailed history to discuss.
VitalMan and VitalWoman are structured health-check packages. Both begin with Core at £395, followed by £695, £1,250 and £2,000 tiers with progressively broader tests. If you are uncertain which tier is proportionate, ask for guidance rather than choosing advanced investigations simply because they are available.
Weight-loss and testosterone enquiries require clinical assessment because medicines are not appropriate for everyone. Prescriber-service enquiries are for aesthetics practitioners and GP practices; that professional service starts from £50. PrivaLife membership starts at £149 per month.
Bring a list of current medicines and supplements, relevant allergies, major diagnoses and any recent test results or clinic letters that relate to the appointment. If another clinician has asked you to seek a specific test or opinion, bring that request where possible.
For health checks, the team will tell you whether any preparation is required for the selected tests. Do not stop prescribed medicines or fast unless you receive specific clinical instructions. For imaging or optional investigations, appointment details may be confirmed separately.
Arrive in time to check in and verify your contact details. You may ask for clarification at any stage. If English is not your preferred language or you need an accessibility adjustment, mention this during booking so available support can be discussed.
The team will review the practical details of your enquiry and direct it to the relevant service. You may be asked for additional administrative information before an appointment is offered. Clinical advice, diagnosis and prescribing cannot be provided solely through an initial website enquiry.
Before confirming, check the clinician, location, fee and what the appointment includes. Tests, scans, medicines or specialist fees may be separate unless they are expressly included in a named package. Keeping these details clear helps avoid misunderstandings and allows you to make an informed choice.
Following a consultation, the clinician will explain the next step. This may be self-care advice, a prescription, testing, monitoring, a follow-up appointment or referral. The plan depends on clinical findings, and no particular outcome can be guaranteed before assessment.
Your appointment is confirmed only when the team has agreed the date, time, service and location. If you need to change or cancel, contact PrivaDr as early as possible so the team can explain the applicable arrangements. Bring relevant medication details and previous results if requested.
PrivaDr is not an emergency service. For a life-threatening emergency, call 999 or attend an emergency department. For urgent advice when it is not an emergency, use the appropriate NHS urgent-care service. Do not wait for an email or website-form reply if symptoms are severe or rapidly worsening.
The contact form below is for booking and general enquiries. Information you provide should be accurate enough for the team to respond, but a form submission is not a diagnosis, medical consultation or guarantee that a particular treatment will be suitable.